FAQ

In order to help you find the information you are looking for we have put together a list of Frequently Asked Questions. However if the answer you are looking for is not covered in this section please feel free to contact us and we’ll be happy to answer any questions you may have.

Delivery Charges are subject to order value.  Please see below Less than £100.00 = £9.00 £101-£250 = £8.50 £251-£500 = £8.00 Over £500 = FREE
This can be made by Pay Pal, Credit Card or Cheque (Clearance will be required before goods are released.
If no personalisation is required please allow 3/5 working days Personalisation: Should a new tape be required for embroidery please call us to discuss your requirements.
Shopping online with us is very safe as our payments are processed via PayPal you are protected under their terms and conditions. We also do not store any financial details such as card numbers etc. We also never sell or share any of your information with any other parties.
Once you have placed your order you will receive an e-mail to confirm your order and a receipt for you payment. Your order will then be processed and dispatched to your delivery address as requested. If there are any issues with stock or your order one of our dedicated team will contact you to advise you of any issues and find a suitable alternative or issue a refund.  
Yes you will receive an invoice for all orders placed